Custom Orders and FAQ
Custom Orders
Ready to create your own unique piece? Fill out our custom order form and we'll take care of the rest.
Frequently Asked Questions
Q: What information is needed for custom orders?
A: Please be as descriptive as possible on your custom order, i.e. color, types of flowers, greens, wreath or table top decor, etc.
Q: How long does the custom order process take?
A: The process typically takes 2-4 weeks, depending on the complexity of the design.
Q: Can I make changes to my design after I've placed the order?
A: Yes, but please contact us as soon as possible. Changes may incur additional costs.
Q: How will I know when my custom order is ready?
A: We'll contact you via email and phone when your order is ready for pickup or shipping.
Q: Do you offer refunds or cancellations on custom orders?
A: All sales are final. No refunds or cancellations are allowed on custom orders.